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Republic of the Marshall Islands
Ministry of Health and Human Services
Patient Feedback & Complaints Desk

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For complaints desk officers, hospital administrators, and assigned offices. Accounts are created by the system administrator.

Response standards.
Urgent cases are acknowledged within 24 hours. Priority cases are answered within 3 working days, routine ones within 7. Cases from outer island health centers and from patients on off-island referral get an added 5 working days of transit allowance.